Patch 3 for AR System 7.5 released

Now BMC has release patch 3 for AR System 7.5. I contains many fixes. And some of the fixes make you think if 7.5 has functioned at all before patch 3. And also that there still are some serious bugs that will give some real problems.

• AR System suite installer
• AR System server
• BMC Remedy Approval Server
• BMC Remedy Assignment Engine
• BMC Remedy Data Import
• BMC Remedy Development Studio
• BMC Remedy Email Engine
• BMC Remedy Flashboard
• BMC Remedy Mid Tier
• BMC Remedy User

All these components are updated in the patch. I have not tested any thing yet. Actually, my installation of 7.5p2 has not been used at all. One thing I noticed that I did not know was that web service plugin has moved from the C version of the plugin server and now in the Java plugin server. I guess it is a good move. But then when you see fixes related to web services plugin you know it never going to end up in 7.1. Which is really annoying.

Web services by the way, the infra structure should really by upgraded. AXIS 1.4, it is really old and not containing all the new stuff that will make web services scale. If using AXIS2 or maybe Sun Metro you could use things lite MTOM and XOP to reduce package size and better serialization and encoding/decoding to increase performance. This is really needed. And also I am really annoyed the remove something that worked in 6.3 when they released 7.0. I am referring to sequences in sequences. You can at least in 7.1 work around that since it still stores all the data. But you have to build your own workflow to maintain the references. You even can use the fact that now Request ID is available in phase 3, which is when push happens.

So now I am only waiting for patch 8 of 7.1. And hoping it really contains some good stuff.