2010-07-09

Serious problem with AR System

Both 7.5 patch 5 and 7.1 patch 10 contains a bug fix that is not working as expected. The server will use more memory then it should and sometimes causing freezing server. So these two patches has been withdrawn. The text from BMC say this,

A licensing and audit issue was fixed in AR System 7.5.00 patch 005 (SW00369044) and 7.1.00 patch 010 (SW00369045). The fix for this issue causes a higher than expected memory usage, which could result in the AR System server not responding. Until the issue is resolved, BMC is withdrawing the aforementioned patches and customers are instructed not to load them. BMC will send further communication when this problem is fixed.

And I was just about to upgrade my 7.5 server to patch 5 before starting testing of some now functions in an application. But I guess I stay with patch 3 for a while. Hope they release new patches soon, cause these patches had what looked like some well needed fixes.

A little conspiracy theory, these two patches does not check licenses at all. That is why they withdraw them. They fixed some bugs wrong, making the system 'free'. :)

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